At Pearl Candle Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our Shopify-powered website.

1. Information We Collect

When you place an order or interact with our website, we may collect personal information such as your name, email address, shipping and billing address, phone number, payment details (processed securely through Shopify Payments or PayPal), and your purchase history.

We also automatically collect technical data including your IP address, browser type, device information, time zone, and browsing activity on our site. This data may be collected using cookies and similar technologies to help us analyze and improve the user experience.

We use cookies to remember your preferences, maintain your shopping cart, and track how you use our site. You can disable cookies through your browser settings, but some features of the site may not function correctly.

2. How We Use Your Information

We use your information to fulfill and manage orders, communicate with you about purchases or customer support inquiries, send shipping and order updates, and provide marketing communications if you have opted in. We also use the information to improve our website, understand shopping behavior, and ensure security.

3. Sharing Your Information

Your information is shared with Shopify to power our online store. You can read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy

We may also share your information with service providers who help us with payment processing, order fulfillment, shipping, email communication, or analytics. These providers are only given the data necessary to perform their services and are required to protect your information.

Pearl Candle Co. does not sell or rent your personal information to third parties

4. Email Marketing

If you subscribe to our newsletter or opt in during checkout, we may send you updates, promotions, and other brand-related communications. You can unsubscribe at any time by clicking the link in any of our emails.

5. Your Rights

Depending on your location, such as within the European Union or California, you may have the right to access, correct, or delete the personal data we hold about you. You may also have the right to withdraw consent for marketing communications or request a copy of your data.

To make a request regarding your data, please email us at pearlcandleco23@gmail.com.

6. Data Security

We take data protection seriously. Your information is stored securely, and all payment transactions are encrypted and processed through trusted platforms like Shopify and PayPal. We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

7. Retention of Data

We retain your information for as long as necessary to fulfill your order, comply with legal or tax requirements, resolve disputes, and enforce our policies.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised policy will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Pearl Candle Co.

Email: pearlcandleco23@gmail.com

Location: Mayo, FL, US